Trouble Shooting

Even with the right people, good management systems and high standards in place, things can sometimes go wrong, creating a negative impression with customers and the need for an on site investigation to understand the root causes of failings. The range of issues can include microbiological contamination (including pathogens, hygiene indicators and mould), ongoing or specific foreign body contamination, raw material related issues and general problems with staff attitudes.

Using our understanding and experience of a wide range of food businesses, we can develop a bespoke approach to investigate and recommend solutions to your challenges.

We are often called for independent help to offer a fresh pair of eyes view of an ongoing issue which, the on site management team have been unable to fully resolve. Our approach is to be challenging to ensure that the best use is being made of the available evidence as well as making a thorough assessment to identify additional evidence to help towards a solution.